Refund policy

BLee Creations 4u, LLC

Effective Date: September 2026

This Return & Refund Policy applies to purchases from BLee Creations 4u, LLC. Customers should review this policy before placing an order, especially when purchasing personalized products.

1. General Return Policy

BLee Creations 4u, LLC aims to ensure customers receive the product they ordered in good condition. Eligible non-personalized products may be returned within 14 days of delivery, subject to the requirements in this policy. Return, refund, replacement, and exchange requests are reviewed based on the product type and the reason for the request.

To request a return, customers must contact BLee Creations 4u within 14 days of delivery. To qualify for a customer-choice return, the item must be unused, unworn, and in its original condition. When a customer orders the wrong size or color, changes their mind, or prefers a different eligible product, provided the item otherwise meets the return requirements.

  • For these customer-choice returns:
  • The customer is responsible for the return shipping cost.
  • The original shipping charge is non-refundable unless otherwise approved or required by law.
  • The customer must obtain return authorization and follow the return instructions provided by BLee Creations 4u. 
  • An exchange may be handled as a return and a new order depending on the product and fulfillment process. Customers should review product descriptions, available colors, and size charts or measurements carefully before ordering.

BLee Creations 4u reserves the right to deny a return when an item does not meet the applicable return requirements, subject to applicable law.

2. Personalized Products

Personalized products are made specifically for the customer which includes: names, photos, text, or other details submitted or selected by the customer. Personalized products are not eligible for ordinary returns, refunds, or exchanges for the following reasons:

  • Change of mind
  • Incorrect size selection
  • Spelling errors
  • Incorrect personalization details
  • Unsuitable or low-quality photos submitted by the customer

Customers are responsible for reviewing all personalization details before submitting an order. This restriction does not prevent customers from reporting items that arrive damaged, defective, or incorrectly produced due to a production or fulfillment error.

3. Customer-Submitted Photos and Files

Photos, text, names, dates, artwork, and other customer‑submitted content are printed exactly as submitted. BLee Creations 4u does not edit, enhance, correct, retouch, proofread, or otherwise improve customer‑submitted content.

Customers are responsible for providing clear, high‑quality files suitable for printing and for reviewing all submitted information before completing the order.

Refunds, replacements, or reprints are not provided for issues caused by:

  • Low‑resolution or blurry images
  • Dark or poorly lit images
  • Cropped or pixelated images
  • Compressed or distorted files
  • Misspellings or incorrect text
  • Improperly sized images or files
  • Any other unsuitable customer‑submitted content, except where required by applicable law.

4. Orders Containing Prohibited Content

BLee Creations 4u reserves the right to refuse or cancel personalized orders containing content prohibited under our Terms & Conditions, including profanity, obscene or sexually explicit language, nudity, sexually explicit images, or other inappropriate content.

  • If an order is canceled due to prohibited content before production begins, a refund will be issued for the canceled item.
  • If production has already begun, refund eligibility may be limited. The customer will be contacted regarding the order and any available options.
  • Customers are responsible for ensuring that all photos, text, and artwork submitted for personalization comply with our Content Standards.

5. Eligible Non-Personalized Returns

Eligible non-personalized products may be returned within 14 days of delivery. Customers must contact BLee Creations 4u for approval and return instructions before sending any item back.

Customers are responsible for selecting the correct product, color, and size before completing an order. For approved non-personalized returns based on size selection or change of mind:

  • The customer is responsible for return shipping costs
  • Original shipping charges are non-refundable unless otherwise approved or related to a confirmed production or fulfillment error

6. Damaged, Defective, or Incorrect Items

If an item arrives damaged, defective, or different from what was ordered due to a production or fulfillment error, customers must contact BLee Creations 4u promptly.

Please provide:

  • Order number.
  • Description of the problem.
  • Clear photographs showing the item and the issue.
  • Additional information or photographs if reasonably requested to verify the problem.

After review, BLee Creations 4u will review the issue and determine the appropriate resolution, which may include a replacement, reprint, refund, or another appropriate remedy.

Do not return a damaged, defective, or incorrect item unless BLee Creations 4u specifically provides return instructions. A physical return may not be required depending on the issue and fulfillment provider.

If a physical return is required because of a confirmed production or fulfillment error, the customer will not be responsible for the return shipping cost.

7. Production & Fullment Partners

Some products are produced and shipped by third-party production and fulfillment partners. Return, replacement, and refund eligibility for those products may also be subject to applicable production and fulfillment requirements, provided these requirements do not limit rights available under applicable law.

BLee Creations 4u will review each request and communicate the available resolution.

8. Order Changes and Cancellations

Customers should review all order and personalization details before submitting an order.

  • Cancellation or change requests must be made before the order is submitted to production. There is no guaranteed number of hours for cancellation because production timing can vary
  • Personalized items cannot be canceled once submitted for production. An order may enter production before it is marked fulfilled or shipped.
  • Once an order has been submitted to production, cancellation or changes are not guaranteed and may no longer be possible.

9. Return Authorization & Return Destination

All physical returns require prior authorization and return instructions from BLee Creations 4u. Do not return products to the address shown on the original shipping package. The correct return destination may vary by product and fulfillment partner.

Items sent without authorization, sent to the address on the shipping label, or sent to an incorrect location may not be eligible for a refund or exchange.

10. Return Shipping

For an approved return of an eligible non-personalized physical product due to wrong size, wrong color, change of mind, or another customer-choice reason, the customer is responsible for the return shipping cost.

For confirmed damaged, defective, incorrect, or fulfillment-error items, BLee Creations 4u will provide the appropriate resolution and return instructions. If a physical return is required, the customer will not be responsible for return shipping.

11. Refunds

Once an approved return is received and inspected (when applicable), the customer will be notified of the refund status.

Approved refunds will be issued to the original payment method or through the payment process associated with the original order. Refund timing may vary depending on the bank, card issuer, digital wallet, or payment provider.

Original shipping charges are generally non-refundable unless the refund is related to a confirmed production or fulfillment error or otherwise approved.

12. Digital Products

Due to the nature of digital products, digital product sales are final once the digital product has been delivered or made available for access or download, except where otherwise required by law.

If a customer experiences a technical problem accessing a purchased digital product, please contact BLee Creations 4u for assistance.

13. Contact

For questions or requests involving a return, refund, damaged item, defective item, or incorrect order, contact:

14. Submit a Request Online

You can request a return or cancellation directly from your customer account at account.bleecreations4u.com. Sign in with the email used for your order to view eligible items and submit your request.

BLee Creations 4u, LLC

Email: bleecreations4u@artlover.com

*Please include your order number and enough information for us to review the request.